To be able to use the full range of Shopware 6, we recommend activating Javascript in your browser.

Frequently Asked Questions (FAQs)

Do you have any questions, or are you looking for more product information? We have set up a search tool that will show you possible answers to your question or concern. Can’t find an answer to your question? Get in touch with us using the contact form. We’ll get back to you as soon as possible.

Find answers by topics

Products

Product creation

Customer data

Order & Shipping

Invoice & Payment

Special offers & Vouchers

Complaint & Technical Problems

General Request

Didn't find the right answers?

Get in touch

Learn more

*Promotion valid until 01.12.2025:
Photo books, Photo calendars, Photo gifts, Greeting cards & Wall decorations: 20% on 1 item, 30% on 2 identical items, 40% from 3 identical items.
Photo Book Spiral, Easel Calendar, Aluminium Dibond, Mini Wall Decoration, Photo Flip, Postcard, Postcard Panorama, Square Prints and Retro Prints: 50%.
On all digital photos, from 10 cm format: up to 35% quantity discount.
Except gift vouchers.

“Identical items” means that the product, the format, and the number of pages must be the same, while the images may vary.

All prices include VAT and exclude shipping costs. Shipping costs are not eligible for discounts. No cash payment or combination with other discounts possible.