Were you surprised by the size of the photos you ordered?
Have you received different sized photos as a surprise when ordering photos? We are going to tell you how you can receive photos which are all the same length in future.
1. Why are the photos I ordered different sizes?
We automatically produce digital photos based on the image file size, i.e. the aspect ratio. The sizes are (cm) 10 x 10–18, 11 x 11–17, 13 x 13–19 or 20 x 20–30cm.
You can select the photo’s shorter side when ordering. The photo’s longer side is dependent on the settings at the time of capture, i.e. on the camera’s aspect ratio. This way we ensure that none of your photo is cut off.
2. What are the most common aspect ratios and sizes?
The standard formats are:
3:4 → Image size: 10cm x 13cm
2:3 → Image size: 10cm x 15 cm
16:9 → Image size: 10cm x 18 cm
The aspect ratios can be easily changed in the camera settings. This way you will always receive photos which are the same length in future.
4. How can I find out the ratio?
Divide the number of pixels in the longer side of the photo file by those in the shorter side. For example, 1600/1200 = 1.33 or 3:4. To see the pixel widths, right-click on the image file symbol. Select “Properties” in the dropdown menu. You can find the pixel size in the window which is opened using the “Details” menu.
5. What do I have to do in order to receive photos of a certain size?
Resize the photos to the right aspect ratio, keeping the picture element in the frame. You can carry out the resizing using the Windows 3.7 subscription programme (Windows 7 upwards) or in a designer programme. You can also resize photos using the Ifolor mobile app.