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  • Click on “Login” at the top of the page
  • Click on “Register now”
  • Enter your e-mail address and click "Continue"
  • Insert the verification code which was sent to you via email
  • Create a password
  • Click on “Create account” to create your login
  • Click on "Login" at the top of the page and enter your e-mail address. 
  • Now click on "Forgot password?". 
  • You'll receive an email with verification code to change your password. Insert the code and click "Continue".
  • Insert a new password and click on "Update password".
Unfortunately, it is not possible to change the format and type of photo book during the design process via the website. We recommend that you use the ifolor Designer to design your photo book. In our design program you can adjust all properties during the design process. The program is available free of charge.

For more information, click here.

You can add pages to the book in the editor. Below the pages overview you will find the "Add pages" icon, which you can press to add pages. From the same place, you can also delete pages if you want.

It is not possible to change the position of individual pages, but you can move the openings by dragging.

You can find the products you have saved by logging in and selecting the heading "My products". It is possible to save all projects online for 90 days. You can extend the storage time by editing the saved product and saving it again. Note! Does not apply to digital photos.

You can only save your photo book on the website if you have a login. The photo book will then be stored for 90 days. Each time you edit or save your photo book, the 90-day period will start over again.
Yes, provided you have a login and have saved your photo book. You can then log in via the ifolor website as normal and continue editing your saved products.
Either you have not saved the photo book or the 90-day period has expired, in which case the photo book will be permanently deleted for data protection reasons.
  • Check that your photos are in jpeg, jpg, png or heic format
  • Try to upload the images using an alternative browser, such as Google Chrome
  • If your computer is connected via WiFi, try restarting your router
  • If possible, connect your computer directly to the router using a LAN cable
  • With your Internet browser open, press the Ctrl + F5 keys to refresh the entire page
  • Please try again later

If these suggested solutions do not help, the problem could be due to the size of the images. In other words, your Internet upload speed may not be sufficient to upload the images. In this case, if it is a photo order, please save the images on a data carrier and send it to us. For all other products, please place your order via our software. Download Software.

The resolution for the desired product is not sufficient and an optimal print result can no longer be guaranteed. Please choose a smaller product format or reduce the image placeholder for a collage, for example.

*Valid until 06.05.2025:
15% off with a minimum order value of CHF 80.- with the code HEYMAYCH15 on all photo products.
20% off with a minimum order value of CHF 100.- with the code HEYMAYCH2X on all photo products.
25% off with a minimum order value of CHF 120.- with the code HEYMAYCH25 on all photo products.
Gift vouchers excluded.

On all digital photos, from 10 cm format: up to 35%.

All prices incl. VAT. Shipping costs apply. Shipping costs are not eligible for discount.