Your satisfaction is our most important goal. We work for this day in day out which is why we guarantee: if you are unhappy with your photo product, we will give you a new one. Without any ifs and buts.
You can really easily redeem the ifolor satisfaction guarantee: download the form, fill it in and return your photo product to us. We take over from there.
Enclose the form and invoice with your photo product and package up the photo product.
(If possible in the original packaging please).
Book free collection for your photo product with the Swiss post office's pick@home service.
Once the photo product has been received, our customer service will get in touch with you directly regarding the reproduction of your photo product.
Our first and top priority: impressed customers. You can find out more about our understanding of quality here.