Your satisfaction is our most important goal. We work for this day in day out which is why we guarantee: if you are unhappy with your photo product, we will give you a new one. Without any ifs and buts.
You can really easily redeem the ifolor satisfaction guarantee: download the form, fill it in and return your photo product to us. We take over from there.
Separate the return label from the form and stick it on the front of the photo product packaging.
Then add your photo product in at the nearest post office. For the costs of returning the photo product you will receive a credit.
Once the photo product has been received, our customer service will get
in touch with you directly: with all the necessary information regarding the
reproduction of your photo product.
Our first and top priority: impressed customers. You can find out more about our understanding of quality here.
We have been providing you with “photos forever” since 1961. From coloured photos to customised photo products and innovative software solutions: you can find out more about our history here.