It is our highest priority to provide you with perfect products. Should you not be satisfied with your product, we are there to help you.
For complaints up to a value of 100.- CHF, please use the form on this site. If the goods value is above 100.- CHF please send us the product by post with a detailed description of the defect. You will be reimbursed for the shipping. Fill in the form and attach it to the shipping.
In order for us to be able to check your complaint, we will require photos of the defective place. Below, you can upload up to three photos from your PC.
+41 71 686 54 54
Monday to Friday
+41 71 686 54 55