It is our highest priority to provide you with perfect products. Should you not be satisfied with your product, we are there to help you.

For complaints up to a value of 100.- CHF, please use the form on this site. If the goods value is above 100.- CHF please send us the product by post with a detailed description of the defect. You will be reimbursed for the shipping. Fill in the form and attach it to the shipping.

In order for us to be able to check your complaint, we will require photos of the defective place. Below, you can upload up to three photos from your PC.

  • Mr.
  • Mrs.

In order to be able to check your complaint we need informative photos, which show the reason for your complaint. You can upload up to three photos from your computer under "Select file".

You can select and upload your photos here.
Drag photos here
The format of the file being uploaded is not supported.
You may only upload 3 files at the most.
The file being uploaded may not be larger than 1 MB.
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Postal adress:

Ifolor AG
Sonnenwiesenstrasse 2
8280 Kreuzlingen

Phone us:

+41 71 686 54 54
Monday to Friday


+41 71 686 54 55